INFORMATION ABOUT US

ABOUT CHINA CACTI

Welcome to ChinaCacti! We are more than just succulent sellers; we are enthusiasts on a mission to spread the joy of greenery to every corner of the world. Our journey began with a simple fascination for these resilient and beautiful plants, and it soon blossomed into a full-fledged commitment to sharing their wonder with plant lovers everywhere.

At ChinaCacti, we believe in the power of nature to uplift and inspire. Our passion for succulents is not just about their aesthetic appeal but also about the sense of calm and tranquility they bring to any space. We have dedicated ourselves to curating a diverse collection of these captivating plants, ensuring that everyone can find the perfect succulent to brighten their home, office, or garden.

What sets us apart is our unwavering dedication to quality and customer satisfaction. Each succulent in our inventory is carefully nurtured and handpicked, guaranteeing that only the healthiest and most vibrant plants make their way to your doorstep. We understand the joy that comes with nurturing these green companions, and we want to make that experience as delightful and seamless as possible for you.

Join us in our quest to spread the love for succulents far and wide. Whether you are a seasoned gardener or just starting your plant journey, we are here to provide you with the knowledge, support, and, of course, the perfect succulent companions to accompany you on your botanical adventure.

Thank you for choosing ChinaCacti as your succulent partner. Let’s cultivate a greener, more vibrant world together.

Sincerely,

Founder, China Cacti

FREQUENTLY ASKED QUESTIONS

How do I import succulents from your garden？

· You Have Qualifications
If you have relevant import qualifications, we can handle normal import and export procedures for you, and you can choose to use air or sea freight. A phytosanitary certificate is issued for each order. We guarantee that the goods will be delivered to you in the best possible condition
· You Do Not Have Qualifications
If you do not have the relevant import qualifications, we will use a special logistics channel to deliver the succulent to you on time. We can ensure that the channel is very safe and smooth. However, because succulents are living plants, they may be seized by local customs. Of course, this probability is extremely small.

What kind of transportation method is generally used and how long is the transportation time?

We generally ship by express, air or sea, depending on the number of succulents you purchase and your region. Express and air freight generally take 5-12 days, and sea freight needs to consult the shipping company.Before delivery, all goods need 2-3 days to dry to remove moisture, which can ensure a higher survival rate of succulents during transportation.

Is it safe to ship over long distances and how do you pack？

Normal succulents are shipped bare root, and after each succulent has been dried and controlled to a low level of moisture, they will be wrapped in cotton or toilet paper and placed in a carton. Of course, if you need special customized packaging, such as carton with logo, or special wooden box, flower pot, we can provide

How to charge for shipping？

When you place an order directly on our website, the shipping fee for this order is displayed. You can pay for your order and shipping directly online. However, because succulents are living plants, policies in different regions will change at different times. We strongly recommend that you consult us for specific shipping costs.

Is there a discount if my purchase is large？

Yes,When your MOQ reaches a certain standard, we will give you the lowest price